Legal

Refund Policy

Last updated: July 18, 2026

TokenBeaver is free forever until you choose Pro — and Pro carries the savings guarantee. Here's how refunds actually work, in plain words.

1. Free tier — nothing to refund

The free tier costs nothing, takes no card, and never turns into a charge on its own. There is nothing to refund.

2. Pro — the savings guarantee is the refund policy

If your dashboard doesn't show more saved than you paid for a billing period, that month is free. Eligibility is measured in-product, on your own verified ledger — not argued over email. When a period qualifies, your dashboard shows a Request refund button; one click, and the refund is applied automatically at your next renewal. Annual plans are measured month by month against the monthly share of the price. Full details on the savings guarantee page.

3. Cancelling

Cancel anytime from the self-serve portal at /billing/manage — no email needed. Cancelling stops future charges and keeps your access until the paid period ends. Cancelling is not itself a refund; if your last period qualified under the guarantee, request that separately from the dashboard.

4. When something's actually broken

Billing errors, duplicate charges, charged after cancelling — email [email protected] and we'll refund them, not debate them. Refunds go to the original payment method through Stripe and typically appear within 5–10 business days, depending on your bank.